Receiving a summons for jury duty can present myriad accessibility challenges when you have a hearing loss. Here are some coping techniques I’ve learned through personal experience, workshops and advocating for courtroom access.
- When you receive a summons respond immediately! Go to the web site listed on the summons and follow the directions. If you are unable to reach someone at the phone number listed, respond by email or write a letter (hard copy), stating your specific hearing accessibility needs. Include a copy of the form on the back of the summons and your name, address, the summons number and contact information - phone, TTY number or email address. Address and mail the letter to the person listed on the summons. Use delivery confirmation or registered mail so you are sure the letter was received. Include a self addressed stamped envelope for the response and keep a copy of the letter.
- State your accommodation needs in writing in advance. Accommodations can include an assistive listening system (FM/IR), audio loops, CART and sign language interpreters. If you are going to Small Claims Court which meets at night, you must make all accessibility arrangements ahead of time because staff does not have access to the necessary equipment.
- Keep copies of all your written correspondence, including letters, emails and a diary of your contact attempts so you have a record if there are any questions. Keep the Juror’s Proof of Service Certificate and the letter you receive after you have served.
- There are lots of signs in the Court House directing you where to go and staff is helpful. Bring your personal communication device or whatever you use to hear directions. Paper and pencil are a low tech, inexpensive, effective way to communicate.
- Prospective jurors are questioned in a room that seats about 30 people. Sit in the front row. The lawyers have a list of jurors names and question each person individually. If you are using CART, the Court Reporter will find a seat where the equipment can be plugged in and you can sit next to him/her. I use CART and my personal FM system.
- If you are a juror (I’ve never had that privilege), make sure the court and jury room will be hearing accessible. If the accommodations do not work properly when you are in court, tell the Court Officer on duty, the lawyer and/or the judge.
- Write a “thank you" note to everyone who helped you. Although access is mandated by the ADA, people like to know their work is appreciated. If necessary, write a letter of complaint.
- If you have had positive or negative experiences as a juror, please share them with us so other people may benefit from them.
Thank you.
Ruth D. Bernstein
Advocate
